It has never been in tradition here in Iceland to accept or give tips. However, in other parts of the world, tipping is a tradition, and in some countries, it is almost the only wages that restaurant employees get for their work.
With tourism increasing in Iceland, we have become aware that our guests tip employees in various fields connected to the travel industry. On the other hand, we have noticed that in the United States, for example, where restaurant wages are usually low, people are trying to put a stop to this tipping custom and instead increasing the salaries.
We here at Hotel Rangá decided two years ago that we would not accept tips.
However, we tell our guests that if they are happy with our service, they are welcome to help the Rescue teams in the area by donating some money.
We have been getting very positive comments and reviews about this decision.
The support from our guests is now ISK 2.000.000 (around 15.800 Euros), and yesterday, the 8th of February, we handed two Search and Rescue teams in the area ISK 1.000.000 (around 7900 Euros) each. The picture above is from this event.
The staff at Hotel Rangá has then in total handed the Rescue teams in the area ISK 2.400.000 (around 19.100 Euros) since they stopped accepting tips.
To draw attention to this decision we include a small note in our menu saying:
In various parts of the world, tips are commonly paid to waiters and other personnel at hospitality and service companies.
This has not been the case in Iceland as the wages of a restaurant, hotel and other hospitality personnel are included in the price of the services. We know, however, that some of our honored guests wish to express their appreciation to our devoted staff for their good service by making special extra payments, tips, to them.
We, the personnel at Hotel Rangá, appreciate your thought and are happy to accept your contributions, but not for us personally. Instead, we will forward them directly to the search and rescue teams in the area, in support of their important mission. Search and rescuers in Iceland are volunteers whom we wholeheartedly support.